Coach travel award: delight after hard work pays off

March 26 2018
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Reaction to the award of coach friendly status

Wells Chamber of Commerce and Tourism is delighted Wells has been awarded coach friendly status. More than two years’ work has been put in from many groups in the city to improve and enhance the visitor experience and we hope this will enable more people to come and enjoy our beautiful city.

Robert Powell, Chairman, Wells Chamber of Commerce and Tourism

Wells City Council is delighted that the city has been awarded coach friendly status. The council’s City and Tourism Forum brings together key community partners; they have worked together, under the guidance of Visit by Coach, to improve the visitor experience. The mayor was present at the final session of the rigorous accreditation process, to demonstrate how the city council has committed to supporting the sustainability of the project for the future benefit of this wonderful historic city.

City council spokesperson

Gaining coach friendly status is the culmination of two years of hard work towards making it easier for coaches and groups to visit our great city. As a result, we are experiencing more visits by coach than ever before. We are delighted that so many people can access and enjoy medieval Wells in this way.

Rosie Martin, Chief executive, The Bishop’s Palace

Many congratulations to everyone in who has worked so hard in Wells on the city’s coach friendly status award from the Confederation of Passenger Transport. A huge prize for a great deal of work, but all of it time and money well spent. The civic society is pleased to be involved and will continue to support the Visit by Coach project and the growing partnership of organisations and institutions in the city.

Chris Winter, Chair, Wells Civic Society

Achieving coach friendly status for Wells is the result of positive and collaborative working across the city. We are delighted that the Cathedral has been able to positively contribute to this amazing achievement and anticipate that the city as a whole will reap the benefits of all the hard work involved.

Lindsay Mann, Head of marketing and communications, Wells Cathedral

Tourism is so necessary to Wells as it generates important income for retailers throughout the city, creates employment and also brings in much needed funds to the Cathedral and Bishop's Palace. Wells Independents is proud to be involved with the recruitment and running of the team who ‘meet and greet’ visitors off the coaches in the coach park and the award of coach friendly status from the CPT is a fitting reward for their efforts.

Ross Young, Wells Independents

I’m so pleased that Wells has won coach friendly status. Wells may be England’s smallest city, but it has a huge-hearted welcome for our visitors. Having worked in the tourism industry for more than a decade, I know how important it is to encourage passengers and their drivers to come to Wells and spend their time and hard-earned money in our beautiful city, making sure they have such a lovely time that they want more, and come back with their friends and families. I contributed to the project as so many other individuals and groups did. We couldn’t have achieved this accolade if we hadn’t all worked together.

Tessa Munt, Wells county councillor

• Picture: Danielle and Chloe, two of the meet and greet team in Wells