GP practices and care home thank patients and local businesses for amazing show of support

June 04 2020
GP practices and care home thank patients and local businesses for amazing show of support

Community’s huge generosity hailed

STAFF and doctors at Wells Health Centre have thanked the local community for the gifts and donations they have received during the lockdown.

Patients and tradespeople have donated protective equipment like gloves and face masks and treats such as cakes and bacon sandwiches for those who work at the practice at Priory Health Park.

“We have been moved by the thoughtful gifts and donations we have received from our patients and local businesses,” said Dr Jonathan Bench.

“The generosity has been amazing, and we are very grateful to the community.”

Donations have included: Nut and Boltman, 20 boxes of 100 gloves; Yeovil NHS dentist, 100 masks and 7 boxes of gloves; Sandra Davey and Brian Mitchell, 8 FFP3 respirators; Daniels Cafe, bacon sandwiches; Wells Cathedral School, visor masks, goggles and gloves; Morrisons, hampers of goodies, box of biscuits, teabags and coffee; Cloth Wells, 70 handmade masks; Sharon Haigh, deliveries of cakes, biscuits, jams and chutneys; Draycott & Rodney Stoke Sew for NHS team, scrub bags and scrubs; Nigel Dervin, full visor masks; Lavender Country Kitchen, cookies and cakes; The Swan Hotel, Easter eggs; Taunton Scrubbers, scrubs; The Castle of Comfort, cakes; Westfield Vets, aprons and long-sleeved gowns; Tesco, hamper of goodies; Ian and Helen Biggs, mandarins and shortbread (these were the very first gifts taken at the door); Lauren Robertson, loop mask expanders.

“We would also like to thank Pickwicks Country Kitchen, Daniels Cafe and the residents of Wells for a large selection of home-made cakes. Not only were they a thank you for our ongoing service they also wanted to celebrate International Nurses Day,” said Dr Bench.

“Thank you to everyone for the kind messages of support and good wishes during this time,” he added.

The health centre is also grateful to have the support of the Wells Coronavirus Network, which has formed to help the population of Wells during this pandemic. Further details of how to contact the group can be found at

The health centre is constantly updating its website with information about coronavirus and how patients can access their GP. See

Protective face shields

Members of Wells City Practice’s nursing team are pictured wearing protective face shields made by Andy Salvidge and the DT department at Wells Blue School

‘Response heart-warming’

THE Partners at Wells City Practice have expressed their appreciation for the gifts and cards the staff there have received during the pandemic.

The Partners said: “Over the past few weeks the staff at Wells City Practice have received many wonderful gifts from patients, local businesses, supermarkets etc, and the Partners would like to express their appreciation for these acts of generosity.

“We have faced numerous challenges since the start of the pandemic, including ever changing guidance and dealing with issues that our team members face as a result of the coronavirus.

“Where necessary and possible we have arranged for clinical and admin staff to work from home whilst ensuring that we still remain accessible to all patients. This is often done by way of a telephone or video consultation but also, where necessary, we are still seeing patients at the surgery.

“All the staff at the practice are working very hard to ensure that patients still receive the care they need, whilst keeping everyone safe. This is a worrying time for everyone and the response we have received has been heart-warming and has helped to keep morale high.

“We have also received cards and notes from patients saying how grateful they are to us, so thank you for this too, and for the patience you have all shown with many changes we have put in place.”

Fletcher House manager Trudy Bower

Fletcher House manager Trudy Bower

‘Real sense of community spirit’

THE coronavirus crisis is bringing out the best in people.

That’s the view of Trudy Bower, manager of Fletcher House care home in Glastonbury Road, Wells. She said: “During this very difficult period we are so grateful to have been supported with such amazing generosity and kindness.

“The local supermarkets have been wonderful, making gifts of flowers, Easter eggs and regular trolleys full of essential supplies and treats for our residents.

“Wells Coronavirus Network kindly donated two tablets for our residents to help them keep in touch with their families through Skype.”

Like other care homes, Fletcher House has had to stop visits from family and friends.

“We have received gifts of beautiful hand-made aprons from a group of ladies across the road,” said Trudy.

“The WI made scrub bags for us, and other gifts from groups have included scrub hats, face shields and face masks.

“The Swan Hotel gave Easter eggs. Daniel’s Kitchen surprised the staff with bacon sandwiches, the list could go on and on. I feel the community have really pulled together and there is a real sense of community spirit which I feel has brought everyone closer.”