Launch of consultation on moving Wells Post Office to Peacocks store

February 12 2020
Launch of consultation on moving Wells Post Office to Peacocks store

THE Post Office has launched a consultation on moving Wells Post Office from Market Place to the Peacocks store in High Street.

It would be a modern main-style branch with three serving positions, the Post Office says - a mixture of one modern screened, two open plan counters in a dedicated area of the store.

The proposed opening hours are Monday to Saturday 9am-5.30pm, and Sunday 10am-4pm.

This would be an extra 11 hours of post office service per week including all-day Sunday and Saturday afternoon.

Current postmaster Kevin Truman has resigned, but has agreed to continue to operate the Market Place branch for the time being.

The Post Office says it is confident that this relocation is the best way of safeguarding post office services to the local community, adding that the proposed new operator may start to refurbish the premises during consultation, though the post office branch move is subject to its consultation decision.

The Post Office is now inviting customers and interested parties to give their comments on the move in a public consultation and is looking for feedback about accessibility, local community issues and anything that it can do to make life easier for customers.

The consultation will close on March 25, 2020. Customers can share their views during the consultation online at with the branch code 321504.

Submissions can also be made via email to, by post to Freepost YOUR COMMENTS, or by telephone 03452 66 01 15 or Textphone 03457 22 33 55.

Wells City Council owns the current site in the Market Place and has agreed an extension to March 31 of the Post Office’s lease to allow them extra time to complete their proposed move.

“The Post Office informed the council the branch would be closing in September 2019,” said Wells Town Clerk Steve Luck, “but they were persuaded to stay until January 2020 as two retailers had shown an interest in hosting a post office. Agreement has now been reached with one of the shops.

“In the meantime, the city council are in final discussions with a potential new tenant for the Market Place building who has been working with us to allow the Post Office as much time as possible to complete their move.”