Tourist centre is a welcoming place with wide range of information for visitors

August 30 2017
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AS a volunteer at the Wells Tourist Information Centre (TIC), I must take issue with your correspondent Shirley Fulwell (“Give us decent tourist information office”, Letters, August).

Far from being ‘just a table in the museum’, the TIC, as can be seen from the picture above, is a welcoming place, well-stocked with leaflets, maps and guides, and with enthusiastic volunteers more than willing to provide advice and information to visitors to Wells.

All of this is delivered despite the TIC receiving minimal funding.

Recent visitor surveys have affirmed repeatedly that the service which they have received from the TIC has been of the highest standard. Indeed, one visitor marked the quality of welcome and information provision as 6 on a scale of 1 to 5!

It was unfortunate that Wells did not make the short-list in its City of Culture bid, but to blame, even in part, the TIC, is unfair.

Andrew Fawcett